Messaging

Default solution folder, feel free to edit or delete it.

Who can I send messages to?
If you are a Basic member, you can send messages to Pro members. You can also reply to messages that other members send you. If you are...
Tue, Sep 6, 2016 at 2:23 PM
Who can send me messages?
If you are a Basic member, Pro members can send you messages.  If you are a Pro member, all members (Basic and Pro) can send y...
Tue, Sep 6, 2016 at 2:24 PM
How many messages can I send?
If you are a Basic member, you can send up to 5 messages per week. If you are a Pro member, you can send up to 25 messages per...
Tue, Sep 6, 2016 at 2:26 PM
I am a Basic member and I want to respond to a listing. How do I send a message to the member who posted the listing?
If you’re a Basic member, you cannot respond to listings. You need to upgrade to a Pro membership to do this.
Tue, Sep 6, 2016 at 4:35 PM
Are messages delivered right away?
No. In most cases there is just a short delay before messages are delivered (less than 15 minutes unless we flag them as spam).
Tue, Sep 6, 2016 at 4:35 PM
What happens to messages that are flagged as spam?
They get delivered, but they are placed in the recipient's spam folder (the spam folder at DealStream ) and not the inbox. They are also not forwar...
Sat, Jan 14, 2017 at 3:30 PM
How do you decide if a member is spamming other members?
If a member sends a high volume of messages, or if we get abuse complaints from other members, we review the member’s messages. If we decide they are s...
Tue, Sep 6, 2016 at 4:36 PM
I think I have been tagged as a spammer? Can I get the spammer tag removed?
If you have been tagged as a spammer, contact member services and ask them to reconsider their decision. Follow this link to submit a support ticket: ...
Sun, Jan 15, 2017 at 12:45 PM
Do you scan links that are included in messages?
Yes. We scan all links. If we determine that a link goes to a malware or phishing site, we display a warning message when you click on the link. Howeve...
Tue, Sep 6, 2016 at 4:37 PM
Do you scan files that are attached to messages?
Yes. We scan all files for viruses. If we discover a file with a virus, we stop delivery of the message and flag the sender for review as a potential s...
Tue, Sep 6, 2016 at 4:38 PM