Messaging

Default solution folder, feel free to edit or delete it.

I have been blocked by another member and I really need to contact them. Is there some way to get the block removed?
Yes. You can contact member services and they will ask the sender if it’s okay to remove the block. Follow this link to contact member services: https...
Sun, Jan 15, 2017 at 12:44 PM
How do I report spam?
You cannot report specific messages as spam. However, you can block any member who sends you spam. We track the number of times a member is blocked and...
Tue, Sep 6, 2016 at 4:55 PM
People are not replying to my messages. What can I do about that?
First, make sure that your profile is complete and accurate. People are more likely to respond if you have a complete profile. Second, upgrade to a Pro...
Tue, Sep 6, 2016 at 4:55 PM
How do you handle message translations?
When you create a message, you enter the language you are using for the message. If the recipient does not speak that language, we send the language th...
Tue, Sep 6, 2016 at 4:56 PM
How do you handle messages sent to alternate contacts for listings?
When you create a listing with an alternate contact, we send listing inquiries directly to the alternate contact’s email address. We also place copies ...
Tue, Sep 6, 2016 at 4:56 PM
Can an alternate contact still reply to a message if they are not a DealStream member?
Yes, they can. There is a link to a unique reply page in each listing inquiry sent to an alternate contact. The alternate contact can use this page to rep...
Sat, Jan 14, 2017 at 1:10 PM
I would like to be emailed copies of all messages sent to my alternate contacts. Can I do that?
Yes, you can. Follow this link: https://dealstream.com/email. Scroll down to “Listing Responses” and click on “Yes”.
Sat, Jan 14, 2017 at 2:19 PM
In the old version of the site, I could see the email address of people who responded to my listings. I could also reply directly to them using my email client. I liked that system better. Can I switch back?
Yes, you can. Follow this link: https://dealstream.com/email. Scroll down to “Legacy Format”  and click on “Yes”. Note: this change only affects responses...
Sat, Jan 14, 2017 at 3:36 PM
I am getting annoying messages from another member. How can I block their messages?
Here is how to block messages from another member: Click on the mail icon in the main menu. Find a recent message from the member you want to block. I...
Tue, Aug 8, 2017 at 10:50 AM