Help Center

About Us 16

• What is DealStream?
• Why did you decide to change from being a business-for-sale web site to a social networking site?
• When did you change from being a business-for-sale web site to a social networking site for business professionals?
• What's the connection between social networking and buying and selling businesses?
• What types of people belong to DealStream?

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Profiles 23

• How do I update my profile?
• Why can’t I see the profiles of some members?
• Who can see my profile page?
• What’s the difference between a public and private profile?
• What’s the advantage of a public profile?

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Following 31

• What is the connection engine?
• What types of people does the connection engine follow?
• How often does the connection engine run?
• How do I follow someone? How do I unfollow someone?
• How can I get more followers?

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Posting and Streams 30

• Why should I post?
• How do I create a post?
• What kinds of posts do you permit?
• Can I create a post to advertise a product or a service?
• Who will see my post?

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Messaging 29

• Who can I send messages to?
• Who can send me messages?
• How many messages can I send?
• I am a Basic member and I want to respond to a listing. How do I send a message to the member who posted the listing?
• Are messages delivered right away?

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Friends and Sharing 18

• Why should I share my profile with my friends?
• How do I share my profile with friends and business associates?
• I want to find out if any of my contacts are DealStream members. How can I do that?
• Why should I import my contacts?
• Why are some of my imported contacts not following me?

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Listings 68

• Where are my listings?
• How do I create a listing?
• What are industry codes?
• What’s the difference between a listing and a post?
• Is there any charge to post a listing?

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Email 6

• I’m getting too many emails from you. How do I shut some of them off?
• I mistakenly reported DealStream for spam and now I’m not getting any of your emails. How can I fix this?
• I’m not getting your emails. How do I fix this?
• I want to verify my email address. How do I do that?
• Your system is telling me my email is bad, but it’s not. What do you suggest?

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Analytics 18

• I want to see whether I’m gaining or losing followers. Where can I do that?
• What’s the difference between a manual follow and a connection engine follow?
• What is a listing view?
• What is a profile view?
• Can I see the statistics for a specific listing?

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Verifying by Government ID 11

• What does identity verified mean?
• Why should I verify my identity?
• How does the verification process work?
• Can I submit a copy of my ID or does it have to be an original?
• Can I upload a photo or do I have to use the webcam on my computer?

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Membership and Billing 27

• How do I upgrade to a Pro membership?
• What do I get with a Pro membership?
• Do you offer a free trial of your Pro membership?
• Can I cancel my Pro membership at any time?
• If I cancel my membership, when will the cancellation take effect?

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Safety and Privacy 9

• Can people create fake profiles?
• Do you check or verify any of the information in member profiles?
• How can I protect myself from fraudsters and con men?
• Is someone with a lot of followers more trustworthy than someone with just a few?
• What does DealStream do to weed out fraudsters?

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Buying A Business 7

• What is due diligence?
• Where can I find businesses to buy?
• What is a finder’s fee?
• How long does it normally take to find and buy a business?
• Where can I get financing to buy a business?

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Selling A Business 13

• How can I figure out what my business is worth?
• Should I use a broker to sell my business?
• Can you recommend a good broker?
• What do business brokers and investment bankers charge for selling a business?
• What’s the difference between a business broker and an investment banker?

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Trustshields 11

• What are the little gold shields I see all over the website?
• What are TrustShields?
• How are TrustShields earned?
• Can someone with TrustShields be a scammer?
• Is someone with no TrustShields not trustworthy?

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Verifying by Phone 6

• What does Verified by Phone mean?
• How can I get Verified by Phone?
• What kinds of phones can be used?
• Why don’t you allow people to use prepaid mobile phones?
• Why don’t you allow people to use VOIP?

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Verifying by Email Address 7

• What does Verified by Email mean?
• How can I get verified by email?
• What kinds of email addresses can be verified?
• What is freemail?
• Why don’t you verify freemail addresses?

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